Aidan Taylor Marketing

FAQs

Straight answers, no sales pitch

The questions we hear most from businesses deciding whether to work with an agency, and with us. Don't see yours? Just ask.

Your website

Do I actually own my website?

Yes. We build it bespoke, and you own it: the backend, the data, all of it. You're not renting space on someone else's platform, so there's no lock-in and nothing held hostage if you ever decide to leave.

Can I make changes myself?

Easily. You get a simple admin login to update copy, swap a photo, add a service, or change your team in seconds, with zero technical knowledge. No waiting on us for small edits, and no fees for them either.

Do I still need to log into Google Analytics, a CRM, and tools like Zapier?

No juggling. Your CRM and lead capture are built right into the site, and we set up Google Analytics for you and pipe its data straight into your dashboard. So you get powerful analytics and see everything in one place, instead of logging into a stack of separate tools and keeping them synced.

Can I add features later?

Yes. Your dashboard includes a 'Recommended for you' catalog of upgrades, each with a clear description, the business value, and transparent pricing. Request the ones you want, or pitch your own idea and we'll build it. The catalog grows over time.

Working together

What's the first step?

Schedule a free 15-minute call. It's a low-pressure way to assess chemistry and fit, talk through your goals, and see whether we're the right partner before anything else.

Will you help with our marketing strategy?

Yes. Every engagement begins with strategy, because it drives results. We identify your target audiences, create customer personas, map the full customer journey from awareness through advocacy, and give you a custom dashboard to measure and track it all.

Who will be my point of contact?

You get one dedicated point of contact who owns every conversation from day one. They coordinate the whole team behind the scenes, escalate quickly, and deliver feedback, news, and next steps in a way that actually gets done. One thread, one person accountable, and nothing lost in a handoff.

How often will we meet?

In most cases we meet every two weeks to review analytics, progress, completed work, and any issues, with flexibility to meet sooner when something urgent comes up.

Where is your office located? Where will we meet?

Since 2004 we've been built on a work-from-anywhere model. We're based in Phoenix, AZ, and most meetings happen over Google Meet. It keeps costs down and lets us work with great clients wherever they are.

Services

What are your marketing services?

Strategy, website design and development, content, print collateral, bespoke AI-driven presentations, SEO & AEO, email marketing and automation, Google reviews, and analytics. They're all built around your goals, and each one is chosen because it drives real results.

Do you help with web design? Do you have website designers?

Yes, and we go further than design. We build a bespoke platform you own, with your CRM, analytics, and lead capture built in. Our designers learn your audience, brand, and goals first, then build something that's beautiful, converts, and is easy to run yourself.

Do you help with content creation?

Yes. After strategy, content is the most important part of marketing. We create website copy, blog posts, emails, and more.

Can you help us with search engine optimization (SEO)?

Yes, and it's a core competency. We optimize for both SEO and AEO, so you rank in Google and get cited by AI answer engines when people ask. Our customer-journey approach targets the right keywords for each stage of the buyer's search, so you show up when it matters.

Can you help us attract and win new customers?

Yes, that's the whole point. We bring the right people in through SEO and content, build trust with strong Google reviews, and nurture them with email until they're ready to buy.

How long does it take to get a website?

In most cases we can launch your new website within 30 to 60 days.

Can you help with goal setting, too?

Absolutely. We've been students of goal setting for decades and have built systems to make goals clear and actionable, expressing top-level goals through the individual tasks that achieve them.

Experience & fit

How long have you been in business?

Our leadership has worked in digital marketing since 1995. The company was founded in 2004 (originally as ThoughtLava Marketing) and rebranded to Aidan Taylor Marketing in 2009.

Can we see examples of your work?

Yes. Head to our Work page to see recent websites we've built, spanning real estate, catering, construction, healthcare, and retail. Industry-specific examples are available on request.

What's your longest client relationship, and what makes one last?

Our longest client relationship began in 2005 and continues today. Longevity comes from becoming a true strategic partner, staying affordable through efficient technology and focused communication, and minimizing rework.

What industries do you serve?

We serve all industries. What matters more than your sector is whether we believe in your product, your service, and your vision.

What platforms and tools do you work with?

We build your site bespoke, so you own it rather than renting space on someone else's platform. Alongside it we work with a curated set of best-in-class tools, including Vercel, Supabase, Cloudflare, GitHub, Claude, Resend, Twilio, Sentry, and Google.

What's the smallest client you'll take? The largest?

We choose clients based on belief in the product, service, and vision, not size. We've worked with everyone from local shops to companies doing tens of millions a year, so there's no minimum or maximum that matters more than whether we're a good fit.

What red flags should we watch for in other agencies?

Watch for agencies that prioritize aesthetics over strategy and measurement, that give up when things get hard, and that lack longevity. It takes a lot to stay in business for 10, 15, or 20 years.

Is there anything you'd consider a deal-breaker?

Yes. If we can't stand behind your product or service, we won't take the job. We'll be honest about misalignment up front. It's better for everyone.

Still have a question?

Book a free 15-minute call and we'll answer it directly. No obligation.